1. Introduction
Welcome to 9x12 Pro ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our business management platform for 9x12 postcard advertising operators.
2. Information We Collect
2.1 Information You Provide
- Account information (name, email address)
- Business information (company name, contact details)
- Prospect and client data you enter into the system
- Campaign and postcard design data
- Financial tracking information
2.2 Automatically Collected Information
- Device information (IP address, browser type, operating system)
- Usage data (features used, time spent, interactions)
- Cookies and similar tracking technologies
2.3 Third-Party Services
- Facebook Login: If you use Facebook Login, we receive your name, email, and profile picture from Facebook
- Google Maps API: Used for location-based prospect search
- Supabase: Database hosting and authentication
3. How We Use Your Information
- Provide and maintain the 9x12 Pro platform
- Process your business operations (prospect management, campaign tracking)
- Send service-related communications
- Improve our services and develop new features
- Detect and prevent fraud or abuse
- Comply with legal obligations
4. Data Sharing and Disclosure
We do NOT sell your personal information. We may share data with:
- Service Providers: Supabase (hosting), Vercel (deployment), Google Maps (geocoding)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, sale, or acquisition
5. Data Security
We implement appropriate security measures to protect your information, including:
- Encryption in transit (HTTPS/TLS)
- Encrypted database storage (Supabase)
- Row-level security policies
- Regular security audits
6. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data (see Data Deletion Instructions)
- Export: Download your data in CSV format
- Opt-out: Unsubscribe from marketing emails
7. Data Retention
We retain your information for as long as your account is active or as needed to provide services. When you delete your account, we will delete or anonymize your data within 30 days, except where required by law to retain it longer.
8. Cookies and Tracking
We use cookies and similar technologies for:
- Authentication and session management
- Storing user preferences
- Analytics and performance monitoring
You can control cookies through your browser settings.
9. Children's Privacy
9x12 Pro is intended for business use only. We do not knowingly collect information from children under 13. If you believe we have collected information from a child, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last Updated" date.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us: